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Out of Home not working on my dd-wrt wndr3800

Teacher

Out of Home not working on my dd-wrt wndr3800

I set up the new GenieGo Saturday and it works perfectly on all devices in my house. I had the Mac geniego version configure my netgear with dd-wrt wndr3800 automatically.

I see (when I log in) that it added port forwarding for the IP the geniego has been assigned at home.

ApplicationStartEndProtocolIP AddressEnable

i am not sure what went wrong when copying and pasting but of course the fields on the router are populated.

Applications:

GenieGO4416, start 8082, end 8082, tcp, 10.0.0.110, enabled

GenieGO1628, start 8083, end 8083, tcp, 10.0.0.110, enabled

When I run the geniego software at home and I do the test for out of home streaming it always tells me that it is set up for it.

But when I try to use geniego outside of my home (on a wifi) I always seem to get the same error "could not connect to geniego. tap here to search again"

when I check the system data I see my home ip under IP: 10.0.0.115. I kind of expected that when configured for out of home, it would show my main router IP not the internal 10.0.0.115.

Any suggestions on how to get this to work ?

thanks

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Message 1 of 6
ACE - Expert

Re: Out of Home not working on my dd-wrt wndr3800

What client device are you using for out-of-home access? Your Mac?  Not all clients support OOH yet.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
Teacher

Re: Out of Home not working on my dd-wrt wndr3800

Android app on galaxy s3 phone

Message 3 of 6
ACE - Expert

Re: Out of Home not working on my dd-wrt wndr3800

Android app does not yet support OOH streaming. Sorry.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
Teacher

Re: Out of Home not working on my dd-wrt wndr3800

I did not see this anywhere. Which apps do support it? PC version? Mac? IOS?

Message 5 of 6
ACE - Expert

Re: Out of Home not working on my dd-wrt wndr3800

iOS, PC and Mac clients do support OOH.  Not yet supported on Android.  No idea when, though.  

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 6
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