On Demand Content 5 second Audio Drops/HDMI issue

On Demand Content 5 second Audio Drops/HDMI issue

Same issue as several other users on this forum but their questions are marked as assumed answered although no answer is in the thread. HR34/700 Software 0x8d4.  It's every 5 seconds like a metronome of pain.  Only On Demand.  Next to latest episode of Leftovers.  Sometimes if I go in and out of the show enough times it stops but not this time.  I'm into a Pioneer Kuro through a Denon 3808ci AVR so I don't think any of my other components are the issue, especially given that it only happens during HBO On Demand programming.

Message 1 of 5
ACE - Expert

Re: On Demand Content 5 second Audio Drops/HDMI issue

How exactly is the HR34's audio OUT connected to your HDTV and/or Denon AVR?   It should NOT be connected via the HDTV's audio OUT.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5

Re: On Demand Content 5 second Audio Drops/HDMI issue

HDMI out on the Genie to the HDMI in on the AVR, HDMI out on the AVR to the TV

Message 3 of 5
ACE - Expert

Re: On Demand Content 5 second Audio Drops/HDMI issue

What happens if you bypass the AVR and connect directly to the HDTV?  Do you still get the dropouts?  This will help determine if it's a TV or AVR issue.   What's especially puzzling is that it's only happening with HBO OnDemand shows.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5
Tutor

Re: On Demand Content 5 second Audio Drops/HDMI issue

http://forums.directv.com/thread/11257281

Contribute to that thread. Hopefully the more of us that speak up in one place, the more likely DirecTV will be to address the issue for all of us.

Message 5 of 5
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Is your service down? Click here to chat with us!

Additional Support