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No SIgnal from Mini Genie


No SIgnal from Mini Genie

I am getting no signal from my mini genie on my main TV.  When I reset the genie box, I get the "receiver is starting up this may take a while" for a few seconds and then there is no signal on the TV.  The bedroom TV is working fine.

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Accepted by Administrator (Administrator)
Accepted by davidbk
‎01-16-2019 8:20 AM

Re: No SIgnal from Mini Genie

Hi, @bil_m.


We can help you with your "No Service" error message on your Genie receiver. We understand that you have already reset your receiver. We have put together a few more troubleshooting tips to help you. Please rad through the article we've created just for this entitled "DIRECTV error message: No Signal". Please let us know if these three steps help you.


Ariel, AT&T Community Specialist

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Message 2 of 3

Re: No SIgnal from Mini Genie

This article will not open. Can you please post the steps to resolving this issue. 

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