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New equipment found

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New equipment found

Since adding a piece of audio equipment, I get a new equipment found pop-up when ever I turn the DTV box on. I programmed my remote with the closest match as my exact model number isn't listed. The volume controls my new receiver so I know it is working however the pop up upon startup is getting annoying. How can I get that to stop?

(The equipment I added was a Sony STRDH590 receiver)

Any help would be greatly appreciated!!

Thanks!

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Message 1 of 3
Administrator

Re: New equipment found

Hey @scgrimm2,

 

Let's figure this out together!

 

We found that another user had a similar issue and was able to find a solution. Click the link then click the green Go to Solution button to check it out.

 

Let us know if this helped!

 

Rury, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: New equipment found

Nope not the same issue at all.

Message 3 of 3
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