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New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?

Anonymous
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New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?

 

*** WHO DESIGNED BETTER YET APPROVED THE NEW DIRECTV GUI MENUS THAT APPEARED ON MY DVRS TODAY?

because they need to be fired!

 

WOW Directv???? You couldnt come up with anything better than that BLAND DISMAL ATTROCIOUS design of a menu?

 

Thank you for ruining my TV experience. Not joking! Not happy either!

Good Work !

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Message 70 of 7,566
Scholar

Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?

The thing is with Randall Stephenson is has never been right with his forecasting of DTV.

Message 7561 of 7,566
Scholar

Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?

@mdram4x4 

 

His actions don't indicate that and his previous musings have definitely leaned heavily on wanting only the top tier customer but time will tell. So far he's managed to make a royal mess of everything he's touched ... he's left no stone unturned.

Message 7562 of 7,566
ACE - Master

Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?


@GmaHrn wrote:

@mdram4x4 

 

His actions don't indicate that and his previous musings have definitely leaned heavily on wanting only the top tier customer but time will tell. So far he's managed to make a royal mess of everything he's touched ... he's left no stone unturned.


top tier customers generate the best profit, of course they want them.  and the shareholders want the hear they want them.  its business, nothing more.

 

 


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Message 7563 of 7,566
Scholar

Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?

Interestingly, everything AT&T does now shows a distinct lack of empathy
for the customer or the employee.  You have to hope companies like that
don't last.  It's the old SBC look at things - maybe being in Texas just
makes people think like that.
Message 7564 of 7,566
Scholar

Re: New Directv GUI - ATTROCIOUS DISASTER! - Are you kidding me?

HR44-500 (Ethernet) & HR24-100

Revision (Software) 0x11ac

Non Genie Remote (old style)

60” TV - Viewing Distance 14

 

For those still lurking, we have left DTV. Something, until recently, I would have never anticipated we would do. It wasn't a matter of money ... it was the overall poor attitude and lack of competence that finally made us go elsewhere. Leaving DTV meant we would be sacrificing things we had enjoyed for over twenty years but the handwriting was on the wall so why prolong the agony.

 

As with others that parted ways with DTV, I will outline what we are using and why. We considered Dish but didn't want to commit to 2 years in this quickly changing environment.

 

We straightened out our OTA antennas in the attic. We have now have decent reception with the major networks. This was the base we built on.

 

We already had a 2 tuner TiVo OTA/Cable Premier (500 Gig) and added a TiVo 4 tuner refurbished Romio OTA (2 terabyte) to the mix. Both have lifetime subscriptions. There were other options for OTA antennas, like Tablo, but all of them relied heavily on WiFi. We felt Tivo provided the best user interface and only needed an Internet connection for TV guide updates if we stayed with coax. One Tivo was devoted to my husband's sports while the other carried Prime Networks. We prefer having plenty of space so we can collect whole series for binge watching. The TiVo's were important to my husband as they offered Dolby 5.1 and ad skip (although I am not thrilled with the audio tonal quality) Their lifespan should be about 5 years (hard drive) and afford us plenty of time for the world of TV broadcasting to settle in .... streaming, ATSC 3 etc.

 

Next we needed to decide how to have the cable like channels. That required us to use a streaming service. 🤔The challenge was that we needed to connect several TVs in the house and I did not want to buy Tivo minis just for a few channels. For a streaming service, I would have been happy with Sling Blue even though it had a small (50 hour) cloud DVR. That would have run about $40 which included some add ons. However, YouTube TV (via Roku's) at $50 included all our locals, an unlimited DVR, (9 month hold, excluding CBS), it's extremely stable on TV/mobile devices, good sports, excellent video and a great search function. That also put prime time networks on every TV and since the remote TVs were only capable of stereo fine with hubby. YTTV was missing a couple channels that we only watched occasionally and it buffered slightly while loading a show in the beginning but we got used to it. The few shows on those stations we wouldn't get were carried on Prime Video and or Netflix shortly after the season finished anyway. We concluded that having a streaming service with TiVo was complementary. Each became a backup for the other (Prime Networks). With streaming if the Internet went down you would have Tivo recorded shows. With YTTV, because shows were being indexed per our selection in the cloud, they were available when the service came back up. If a TiVo had a problem you could use the streaming service to watch the same shows, which you had already made duplicates of, from the cloud (again aside from CBS). That is why we picked YTTV. No worries about managing a cloud DVR. If the Roku service itself had an issue, the TiVo's had access to Netflix, Prime Video etc. The $30 difference between DTV and YTTV would pay for the TiVo in a year and give us the option to briefly purchase other streaming services that carried a series we might want to watch. Yes, it's more work but we already operated several systems routinely. YTTV has things I don't like. No screensaver ... the screen just goes black on Roku. It has Autoplay which you cannot turn off and it will play everything recorded in no particular order. The GUI has VERY large pic thumbnails and because of that navigation can take more steps than I like. (TiVo's menu is also step heavy in the Premier but much better in the Roamio) The FF and Rewind are a bit cumbersome but not terrible. No Dolby and you really need an independent guide/App that tracks tv shows/airings. I already had been using a Tv tracking app for years so it was not an imposition. Hopefully they will address these issues in the future. They are very methodical in how they approach things and unlike DTV, it's not one step forward and two steps back.

 

Also TiVo has announced it is coming out with an App for streaming devices so that could lead us to another consideration in the future. Who knows ... things are changing at warp speed.

 

I have learned quite a bit over the last few months from many of you. Truth be told, if I hadn't found this thread, I probably would still be with DTV. It forced me to examine television in a different light. With my husband's and my age being in the seventies it was a good thing to get on board with new technology. It takes a little longer to become proficient but it dusts out the cobwebs.

 

Best wishes to you all.

 

 

 

Message 7565 of 7,566
Mentor

Re: The new user interface is horrible

DirecTv sux! They don't give a flip about their customers!!  Thanks AT&T for destroying DirecTV!

Message 7566 of 7,566
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