- edited 12-22-2018 7:42 AM by Li_Jenn
*** WHO DESIGNED BETTER YET APPROVED THE NEW DIRECTV GUI MENUS THAT APPEARED ON MY DVRS TODAY?
because they need to be fired!
WOW Directv???? You couldnt come up with anything better than that BLAND DISMAL ATTROCIOUS design of a menu?
Thank you for ruining my TV experience. Not joking! Not happy either!
Good Work !
Solved by: Go to Solution.
02-24-2019 10:42 AM
Tim, if you get the time, any updates on making the progress bar fully transparent? Also can you look into the following, is this true, if so will the ads only be going out to internet connected receivers, and please express to the powers that be that if they employ full motion videos upon pausing the DVR, I would explore leaving Directv immediately, thank you.
If this article is true, AT&T announced by the end of 2019, they will employ full motion video ads every time you pause the dvr, has ATT really stated this, perhaps during an earnings call?
[b][url="https://www.dailymail.co.uk/sciencetech/article-6460831/Hulu-T-start-showing-ads-time-pause-show.htm... and AT&T to start showing ads every time you pause a show | Daily Mail Online[/url][/b]
Update: Found the quote here:
AT&T also has hopes to use the pause to lend new momentum to TV advertising. The company, which owns DirecTV and U-verse, expects to launch technology next year that puts a full-motion video on a screen when a user decides to take a respite. “We know you’re going to capture 100% viewability when they pause and unpause,” says Matt Van Houten, vice president of product at Xandr Media, AT&T’s advertising division. “There’s a lot of value in that experience.”
That might actually cause me to leave Directv immediately.
02-24-2019 11:21 AM
- edited 02-25-2019 3:36 AM
Makes more sense than endless complaints
You know what, you guys are right. I should just take it lying down. After all, how silly of me to tell the service provider I pay that something isn't functioning as it should, even something they may not be aware of. How dare I.
I'm sorry it took so long to write back but last night my internet went down. I don't dare "complain" to my ISP. Heck, I'll just not use it. Then this morning I found out the new refrigerator I bought isn't keeping things cold. Well, that's OK because I just put all of its contents on the back porch. It's February, so it's cold enough. Exactly what I'm going to do in the summer I don't know, but I don't dare "complain" to LG. After all, that's useless, right? I should just not use it. To top it all off, my car wouldn't start this morning, so I walked the 35 miles to work. Don't want to think about complaining to GM. Gosh no. I'll just continue to pay the lease and not use the truck. Easy peasy.
I hope you guys both support me in our endeavor when your power goes out. Don't "complain" to the electric company. Be sure you just don't use it.
02-25-2019 9:30 AM
02-25-2019 1:46 PM
As it has been told to me a few times from Ace " If you don't like the services why don't you just leave?" Seem to be a lot of Ace's around here lately. With at&'s stock numbers going into the dumpster as of the new guide came out it made them worse. I understand the last 2 posts. One for complaining and one against comlaining. I think they are both right. It is very obvious that at&t could give a crap about us. One thing I do laugh at is them sticking commercials in our guide and now the screen saver. Do they not understand that your basic consumer hates commercials and at&t thinks commercials is going to drive up revenues. As I have said since day 1 of the takeover that at&t has no business trying to deal with television. They have tried twice and have failed miserably at both attempts. Now their going to try a third one. Do these Ace's think I am going to leave while I watch a third at&t product get hammered? NO WAY it is giving me chuckles now.
02-25-2019 2:06 PM
I implore eveyone that is upset with the GUI to complain as much as possible, I only ask that you include all forms of social media and direct calls and emails to Directv offices.
@ATTTimCS As far as the full motion video ads upon hitting the pause button, if Directv/AT&T is that stupid to employ those, they really will see an avalanche of people leaving, DVR people are a unique bunch, they won't tolerate those intrusions.
As long as Dish and Cable offer pause functionality free of ads, people will flock to those services if ATT commits to such stupidity.
02-25-2019 5:33 PM
They are ruining everything they touch no doubt. Started with me when they bought out Bell South. I had their cell service, there land line phone, and one other thing I can't remember. Got rid of it all in 6 months and from that point forward I have never and will never have a good thing to say about them, I will say a lot of bad things. Then I find out how their workers are treated. Just from how their workers are treated it is no wonder why the customer gets treated like garbage.
02-25-2019 7:01 PM
02-28-2019 9:33 PM
HR44-500 (Ethernet) & HR24-500
Revision (Software) 0x114b
Non Genie Remote (old style)
60” TV - Viewing Distance 14’
Coming in in the door of Sam's Club today my husband was greeted by two ATT reps hawking Directv. He politely proceeded to relay to them our long term association with DTV and how it had fallen from premium status. Having them there seemed pretty ironic considering ATT's CEO vision is dismembering DTV.
On the bright side, YouTube TV is going well. In about two weeks we'll get to see how much DTV values our business. Since I don't anticipate any meaningful improvements to sat service in the future, price now comes into play.
02-28-2019 10:40 PM
Coming in in the door of Sam's Club today my husband was greeted by two ATT reps hawking Directv. ...
Sales folks you see at places like Sams Club and Costco are not AT&T/DirecTV employees. They work for third party companies and often make outrageous promises to book orders.
03-04-2019 8:06 AM
Regarding ads, I don't have an official response or roadmap for this happening. However, I know all companies are looking for new ways to advertise in the digital age. With TV, no one watches commercials anymore. I am one of those people. I can't remember the last time I watched a commercial. Companies are going to find new ways to entice that revenue stream. Whether it's us, Comcast, Dish, etc, companies are going to get creative to court advertisers is my guess.
Tim, AT&T Community Strategy
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