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My scheduled programs are no longer recording...

Tutor

My scheduled programs are no longer recording...

I can see them listed in the Series Manager, but they now each have a "(0)" next to them, which presumably means they are not going to record in the future.  I have tried deleting them from the Series Manager then rescheduling them to record "All" episodes versus "First Run" (as suggested by Technical Support), but that did not work. I finally "Reset Everything" back to factory defaults but that didn't work either.  Any suggestions before I request a new Genie?  BTW: The only thing that has changed recently is the addition of a wireless Internet connection kit.

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Message 1 of 18
Professor

Re: My scheduled programs are no longer recording...

Make sure that you have selected the program from a channel you actually receive. For example, if you do a search a program might show up on 2 or 3 different channels, but you may only receive one of them. So double check that particular aspect.

If that isn't your problem, then it seems to be time for a replacement. You've already done all of the things I could think to suggest.

Message 2 of 18
Tutor

Re: My scheduled programs are no longer recording...

All of the scheduled programs have been recording on those channels for over a year and only recently stopped.  So I think you're right--I need a new receiver.  Thanks for responding!

Message 3 of 18
Expert

Re: My scheduled programs are no longer recording...

Before you discard what might be a perfectly good DVR, try this.  Open your guide and locate a local news program on a channel you know you get, highlight it then press the red record button.  Later, if it records, chances are your problem isn't the DVR itself.  Many series have completed for the season recently and those will show a (0) in the Series Manager.  Changing a series setup to "All" will not immediately show upcoming recordings either, it all moves slowly and in the background.

Message 4 of 18
Tutor

Re: My scheduled programs are no longer recording...

Thanks for the suggestion.  I am able to use the Record button and schedule the recording with no problem.  It will in fact record that program at the scheduled time but only for that one day.  Even though it shows up in the To Do List as having been scheduled for either All Episodes or New Episodes, it will not record on any day but the first day on which it was initially set.  I have been using this Genie for over a year with no problems scheduling/recording programs, but it just stopped working one day last week for all of the programs that had been previously working just fine.

Message 5 of 18
ACE - Expert

Re: My scheduled programs are no longer recording...

Are you sure they won't record or are you just looking at the todo list? After a new software download it can take a few days for the list to rebuild itself.  Which program is it?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 18
Tutor

Re: My scheduled programs are no longer recording...

I have been daily recording, for example, "The Talk" and "The Steve Harvey Show."  They have been recording just fine since the Genie was installed, except of course for repeats, as I set them to only record first run episodes.  About a week ago, I saw that none of my regular, daily shows recorded as scheduled.  I initially assumed it was because they were all repeats, but they were all first-run episodes.  They still showed up in the Series Manager, and they still indicated that all first run episodes were scheduled to be recorded.  However, I now have to remember to each morning manually schedule to record the shows I want for that day, and they will in fact record at the times I want, but only on that one day, in spite of showing that they have been scheduled to record every weekday.  Hope that explains it better.  Thanks for your assistance!

Message 7 of 18
Expert

Re: My scheduled programs are no longer recording...

Did you do the reset as suggested?

Message 8 of 18
Mentor

Re: My scheduled programs are no longer recording...

That "0" means no match currently found in the upcoming schedule.

(Not always accurate because the schedule is so frequently updated and your DVR is always trying to catch up.) I don't reset on this because DVRs may take a long time to work it's way back up to this. I Highlight in Series Mgr., press info, select upcoming or other showings. If you only get one item, Not found any is confirmed. Pressing info on that entry just gives old, bogus or irrelevant data. Checking any another way is preferable to screwing with the DVR. It IS designed to try to deal with this when you're not looking. (TV.com, IMDb.com, channel's web site). The "schedule" information must come from all the channel's individual stations and is updated automatically with what we get. The web version also moves every half hour.

I have missed some recordings with DirecTV. Way less than VCRs on cable or antenna. My spouse accused me of canceling or deleting something several times. I became so defensive, I obsessed about it and actually caught a local station cut the episode from their "programming" schedule
right before we expected it to record and without warning. It then vanished from all the listings as they updated. My DVR obediently removed the instructions and did not record or waste any space on evidence. DirecTV and one of the sites I listed were updated quickly. The rest were later until no evidence of it remained. Nothing on it could be found for more than a week. Not even "canceled" in DVR's history. Then it just showed up and was recorded.

Message 9 of 18
Tutor

Re: My scheduled programs are no longer recording...

Thanks for the info.  Because I tape the daily and nightly talk shows (among other things), there had always been a number indicating the upcoming recordings that week.  But all of a sudden last week each and every scheduled recording of every type (day and night) had a "0" as if there were no upcoming programs for anything.  I just checked the Series Manager (again) and it looks like the recordings I scheduled this morning (after restoring the factory defaults) now have the correct number in parentheses.  I guess it took a while for the master reset to work.  Anyhoo, I'm back in business!

Thanks to everyone for their suggestions and information.

Message 10 of 18
Employee

Re: My scheduled programs are no longer recording...

sithigh wrote:

The "schedule" information must come from all the channel's individual stations and is updated automatically with what we get.

Actually DirecTV's guide data comes from TMS which gets the guide data from each individual network

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 11 of 18
Contributor

Re: My scheduled programs are no longer recording...

So is this a problem?  I noticed tonight my Genie did not record the new Walking Dead or Talking Dead.  We had to go in and find the show in the guide and manually reset it to record.

Also, since purchasing a new router/modem we have to almost daily reset the Genie or recorded shows won't show up on our list and the mini Genie TV won't recognize the internet and therefore won't work.  Once we press the reset button they all show up again and the mini works.  They said it has to do with the system trying to find the old IP address like a lost puppy.  However, it's been a month by now and we keep having to reset the device.

Message 12 of 18
Employee

Re: My scheduled programs are no longer recording...

Check your TO-DO list an d see if its schedule to record the later viewing

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 13 of 18
Contributor

Re: My scheduled programs are no longer recording...

I had the same issue with Walking Dead not recording. I saw that the recording was cancelled when I have the entire series recording. I set it up to record again and when I went to watch it tonight I saw that it did not record. Talking dead is recording..

Message 14 of 18
Professor

Re: My scheduled programs are no longer recording...

The internet is only used when downloading On Demand and some maintenance duty with the On Demand search list and will not cause the playlist not to show up on the minis you may have other things wrong with the system

Have you reran network setup restore defaults then reconnect ?

Message 15 of 18
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