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My reciver in one room is not getting all the channels

Teacher

My reciver in one room is not getting all the channels

I have one reciver in one room that is getting all the channels I pay for and is showing good satellite signal on all satellites. But then in amother room I'm not getting all the channels I pay for and I'm not getting a signal on the 110,119,103ca,103cb. Why would this be and how do I fix it.
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Message 1 of 10
ACE - Expert

Re: My reciver in one room is not getting all the channels

What models DVR/Receivers do you have?

What do you see on the TV when you tune to a channel that you're not getting?

When did the problem start?

____________________________________
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Message 2 of 10
Teacher

Re: My reciver in one room is not getting all the channels

Re I've is h22, code is 771 and started last night when I got home.
Message 3 of 10
ACE - Expert

Re: My reciver in one room is not getting all the channels

What model is your "good" Receiver?

What happens if you swap them? Does the problem stay with the "bad" Receiver or stay in that room?

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 10
Teacher

Re: My reciver in one room is not getting all the channels

Good reciver is a h22 also and if I switch the the same thing.
Message 5 of 10
ACE - Expert

Re: My reciver in one room is not getting all the channels

Good reciver is a h22 also and if I switch the the same thing

 

So does that mean that the problem followed the "bad" H22 into the other room, or the problem stayed in the "bad" room?

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 10
Teacher

Re: My reciver in one room is not getting all the channels

Same problem in same room.
Message 7 of 10
ACE - Expert
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎05-03-2017 2:24 PM

Re: My reciver in one room is not getting all the channels

OK, so the problem is related to that room's coax cable back to your dish.  Check all of the coax cable connectors from that room back to the satellite dish to be sure they're snug, dry and corrosion-free.  If that doesn't fix it, then call for a service visit .... 1 800 531 5000

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 8 of 10
Teacher

Re: My reciver in one room is not getting all the channels

Thanks. The end on the coax cable was the problem. Check it last night but not good enough. Don't know how or why it came lose. Find it hard to believe that some channels would come in and some would not. But thst was the problem. So once again thanks for all the help.
Message 9 of 10
ACE - Expert

Re: My reciver in one room is not getting all the channels

Glad to help.  Enjoy!

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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