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My DVR will only keep five episodes of certain shows even with my default changed to all. Some other shows the DVR will keep many more episodes. What is the problem that I am having?

My DVR will only keep five episodes of certain shows even with my default changed to all. Some other shows the DVR will keep many more episodes. What is the problem that I am having?

I am curious why my DVR will only keep five episodes of some of my favorite TV shows before it automatically deletes the earliest recorded episode.  I have my options set to keep all episodes yet it still deletes.  Interestingly it does keep many more episodes of some shows.  Why am I having this problem?

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Message 1 of 6
Professor

Re: My DVR will only keep five episodes of certain shows even with my default changed to all. Some other shows the DVR will keep many more episodes. What is the problem that I am having?

Open the series manager and check to make sure they are set for more then 5 episodes, if your hard drive is full then it will delete older programs to make room for the newer programs. 

Message 2 of 6
Employee

Re: My DVR will only keep five episodes of certain shows even with my default changed to all.  Some other shows the DVR will keep many more episodes.  What is the problem that I am having?

delete the affected series and set them again with the new settings to keep all

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 6
Administrator

Re: My DVR will only keep five episodes of certain shows even with my default changed to all.  Some other shows the DVR will keep many more episodes.  What is the problem that I am having?

That is the default that the DVR's are set at oit of the box.

Message 4 of 6
Mentor

Re: My DVR will only keep five episodes of certain shows even with my default changed to all.  Some other shows the DVR will keep many more episodes.  What is the problem that I am having?

You may have more than one request to record the series. Delete ALL requests to record THIS show or series from the to do list. Then place only one series record request and edit it's keep options and position in the series manager. My Genie once had 87 items.

Message 5 of 6
Expert

Re: My DVR will only keep five episodes of certain shows even with my default changed to all. Some other shows the DVR will keep many more episodes. What is the problem that I am having?

Actually the place to delete the series is from the Series Manager, not the To Do List.  Deleting the Series will automatically delete all currently scheduled recordings, and a fresh series setup will pick them up with the new settings (keep all).

Message 6 of 6
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