Helpful Links

Mini-genies unable to select a server...


Mini-genies unable to select a server...

All of a sudden I'm getting "select a server" on the two "client" TV's connected to mini-genies, while my main "server" unit is working fine.  I've reset the mini-genies multiple times using reset button and also by unplugging and replugging in. The screens on the mini-genies won't let me do anything except "try again" to select a server, though by pushing the red button on the remote I get the network status for the mini-genie and it is "disconnected".  The main unit's network summary shows that the two DIRECTV/C41-500 clients are "not connected".  How can I connect the mini-genies to the server? BTW -- we've had some bad weather lately -- can that have created this problem? 

Message 1 of 3

Re: Mini-genies unable to select a server...

Open the card door on the genie then reset it then reset your minis

Message 2 of 3

Re: Mini-genies unable to select a server...

I'm thrilled.  It worked!  Thanks so much.

Message 3 of 3
Share this topic

Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Is your service down? Click here to chat with us!

Additional Support