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Is activations up yet?


Is activations up yet?

We had a new Genie receiver installed yesterday afternoon and the tech couldn't activate it because of the server or whatever being down. I waited about 3 hours then called and it was still down but she put our info in and said it should automatically do what it's supposed  to once it was up. Well, we kept checking periodically through the evening and it was never working. And now, I just got up at 730 AM EST and it's still not working. Anyone know if it's up yet before I call again?

Message 1 of 3

Re: Is activations up yet?

You can activate the receivers yourself here on Log into you accounts, under my account go to my equipment, then click activate.

Message 2 of 3
ACE - Expert

Re: Is activations up yet?

Yes, it's working again.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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