02-16-2017 7:28 AM
Record light is on all the time.
Solved by: Go to Solution.
02-16-2017 7:38 AM
have you checked to see what its recording?
also try a red button reset
02-16-2017 9:25 AM
02-16-2017 9:35 AM
Red button reset is just like rebooting your computer. You won't lose recordings or settings.
02-17-2017 7:31 AM
02-17-2017 7:36 AM
go to the search function
it will not erase recordings or timers
it will cause guide data to e deleted and rebuilt.
which in turn should update timers, ect
02-18-2017 7:07 AM
02-18-2017 9:38 AM
If the RECORD light is on, but the DVR is not actually recording anything, then it's simply a problem with that light.
02-18-2017 2:02 PM
02-18-2017 11:04 PM
The only way to fix it would be replacing the DVR. You're past the 90-day warranty, so a replacement will cost ~$20 for shipping, or free if you have DirecTV's Equipment Protection Plan.
02-19-2017 7:22 AM
Guess you are right about that. I hope it won't damage anything, with the record light on all the time.
When I was a DISH customer, the DVR failed two times, they replaced it free both times, even paid the shipping, OH well..
02-20-2017 5:09 AM
directv will at times waive the hipping or service call fee
only way to know for sure is call and ask
10-03-2017 12:54 PM
10-03-2017 2:47 PM
@TiffanieP, no, that's not a camera. There is no camera in any DirecTV DVR/Receivers. That's likely the infrared remote sensor.
Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Is your service down? Click here to chat with us!