02-01-2018 11:51 AM
First thing to try is resetting your Genie DVR using the red button near the access card.
02-01-2018 11:59 AM
Main Genie DVR? Genie Client? Or both?
02-01-2018 12:34 PM
Be sure to also reset the main Genie DVR. It's the Genie DVR that feeds signals to the Client boxes.
02-01-2018 1:48 PM
Glad to hear. Enjoy!
02-13-2018 3:46 PM
What model Genie?
How is it connected to your TV?
When did the problem start?