08-01-2014 2:09 PM
Have 2 HD DVRs. When I record the same program on each, the playback on one is fine, but on the other it continually stalls (pauses) and starts at will. Ideas?
08-01-2014 2:41 PM
how are these DVRs connected to the internet?
08-01-2014 4:09 PM
Both are connected through my home network. DirecTV is sending a technician to look at something called a swim connection (??). Just watched an episode of PTI on the TV that has been working fine. It was recorded on the DVR that has been a problem. The playback worked fine. Go figure.
08-01-2014 4:14 PM
What model numbers are your DVRs? How exactly are they connected to your home network?
08-01-2014 4:51 PM
The DVRs are HR 24-200 (apparently malfunctioning) and HR 24-100 (seemingly working fine).
They're connected to the home network wirelessly. (I may be answering this question inaccurately.) A couple of years ago, a reputable and long-standing audio-video company installed all my equipment hidden in closets. Have been working seamlessly until these playback problems started occurring a few weeks ago. I watch things like Netflix through the wireless home network.
08-14-2014 1:45 PM
Had a DirecTV tech. visit. He determined the HD DVR was defective. Received a new one and all is well!
08-14-2014 2:08 PM
Good to hear. Thanks for the update!
Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Is your service down? Click here to chat with us!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!