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HR44-500 upgrade?

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HR44-500 upgrade?

I currently have an HR44-500 Genie receiver.  I am eligible for a free equipment upgrade.  What is the latest equipment, and how is it different than what I already have?  Is there something new coming soon that I should wait for before upgrading?  My equipment works fine, just trying to figure out if there is any reason to upgrade.  Thanks!

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ACE - Expert
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Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎03-31-2016 10:59 PM

Re: HR44-500 upgrade?

Unless you take the plunge and go to 4K, there's no upgrade from what you have. 

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Re: HR44-500 upgrade?

I have a 4K tv with the HR44-500 reciever can I get a upgrade for my 4K tv you can send me a email at ***

Thanks

 

Mark

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ACE - Expert

Re: HR44-500 upgrade?

You have to call/chat with DTV.

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ACE - Expert

Re: HR44-500 upgrade?

4K Requirements:

 

HR54 Genie on non 4K tv (Can connect to a 4K tv, but will not provide the 4K feed to it).

C61K Mini Genie Client (wired only at this time) on 4K tv

4K tv must support HDCP 2.2, HDMI 2.0, and 60fps (frames per second)

Directv Installation, 4K tv must be there

Package Select or above as of 12/15/2016 (used to be only Ultimate or Premier)

 

At this time there are only three 4K channels. 1 regular, 1 select sporting events, 1 PPV.

Even if you have multiple C61K or RVU clients, only one tv can be using a 4K channel at a time.

 

If you order a C61K 4K upgrade, Directv was swapping earlier Genies (HR34/HR44) for the HR54 to be compatible. Keep in mind recordings from any DVR/Genie swapped do not copy over.

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