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Re: HR44-500 Not Showing ALL Recordings


HR44-500 Not Showing ALL Recordings

Problem with HR44-500 not showing ALL Recordings - every 2 days or so I have to hard power off & reboot to see all the recordings. I've tried just off/on but still only shows 10 or so of the 25+ programs recorded. Had the same issue with last HR44-500 replaced about 1 month ago.

Anyone else having this issue? Is it the hardware or software? Any Fixes?

Thanks for your help! 

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ACE - Expert
Accepted by ACE - Expert (ACE - Expert)
Accepted by litzdog911
‎10-02-2018 11:30 AM

Re: HR44-500 Not Showing ALL Recordings

So many posts here about this issue that I'm surprised you missed them.  Yes, it's an acknowledged software bug.  Replacing your hardware is NOT the fix.  A new software update is being tested now that fixes this issue and should be rolling out soon. 


ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

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Message 2 of 4

Re: HR44-500 Not Showing ALL Recordings

Hey @Quisator,

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Message 3 of 4

Re: HR44-500 Not Showing ALL Recordings

I am setting a program to record. It shows up in upcoming recordings and doesn't record

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