07-18-2013 7:13 AM
I recently had to replace my box due to the HDMI port not working. It was connected to the internet via Ethernet and worked just fine.
I connected the replacement box the same exact way but get no internet. I have tried different cables, reset to defaults, reset the box, all to no effect. I even tried unhooking the the Ethernet cable and using a Broadband Deca instead, which included resetting the device and everything.
I can reset my router and modem until i am blue and still nothing.
I have a PS3 and TV connected to the same router that access the internet no problem.
If i press the - on the controller it states never connected. In the settings it mentions something about coax.
I do not have the exact words other than what i have described as i am not home currently. I'm just frustrated and would hate to have to replace the box again and lose more recordings, lists etc.
Thanks for listening.
07-18-2013 9:28 AM
what model of receiver do you have. look for the model number inside the access card door..
07-18-2013 12:26 PM
tell us more about your network configuration
07-18-2013 12:50 PM
I have Cox internet which goes into the modem. Ethernet goes to the Netgear router. From there i have Ethernet going to PS3, TV, PC, and DTV.
Only thing that changed was the HR34 had to be replaced. It will not see Internet at all.
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