HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

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HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

A couple of months ago I received a replacement (refurbished) HR24-500 DVR after the wiring inside my original DVR model started smoking and the smell of burnt plastic filled the house :{.  I received a 7 year old "replacement" and has been working fine, running 6+ hours a day.  Two days ago a loud thumping noise started when changing channels -- as described in other posts. Now, it thumps 2x each time we change channels.  Annoying to say the least! And reset or turning off the dolby digital did not work.  Besides, who wants to eliminates the opportunity to listen in Dolby 5.1.?  Does anyone have something else I can try? This whole thing is doubly disappointing when I see people with Genies are having the same problem, especially since in 2 months I am eligible for the Genie switch out.

Thanks.

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ACE - Expert

Re: HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

Where is the "thumping noise" coming from?  TV speakers, or from inside the HR24?   

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Contributor

Re: HR24-500 DVR Thumping Noise after a couple of months - How to Stop?

Behind the TV, not really the speakers. However, when I switched out the other HDDVR I have (in lieu of Genie, I have two HDDVRs), no thumping occurs.  Tx.

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