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HR-44 playback pauses on all receivers

Tutor

HR-44 playback pauses on all receivers

I have an HR44-500 receiver that continuously has issues when i try to watch recording on the receiver.

It does not matter if i am watching the recording on the Genie or another HDDVR in my home the playback will freeze or pause and it is very irritating.

is there anything i can do to resolve this issue?

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Message 1 of 11
Employee

Re: HR-44 playback pauses on all receivers

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers).

How are your DVRs networked?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 11
Tutor

Re: HR-44 playback pauses on all receivers

My DVR's are networked thru the whole home.

i have tried to reset multiple times as this has been an ongoing issue.

Message 3 of 11
Employee

Re: HR-44 playback pauses on all receivers

tell us exactly what receivers along with their model numbers you currently have?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 11
Tutor

Re: HR-44 playback pauses on all receivers

i have an HR21-100, HR24-200, HR24-500 and R22-100 receivers

Message 5 of 11
Employee

Re: HR-44 playback pauses on all receivers

post the values (picture is a lot better) of the coax network

Press GUIDE and RIGHT arrow on front panel of the HR44.  see link

https://www.evernote.com/shard/s230/sh/1ef246b5-cdc7-4aea-aad0-eda012bc5ac9/ca35e30d6c40929e5213ed51...

Post picture for coax network and Phy Rate Mesh

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 11
Tutor

Re: HR-44 playback pauses on all receivers

peds48 what exactly is this going to do to my HR44 receiver?

Message 7 of 11
Employee

Re: HR-44 playback pauses on all receivers

nothing.  it will display your coax network signal levels

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 11
Tutor

Re: HR-44 playback pauses on all receivers

tuner 1: 98%

tuner 2: 94%

tuner 3: 96%

Message 9 of 11
Employee

Re: HR-44 playback pauses on all receivers

Those are the satellite signal levels. not the coax network levels.  follow the instructions on the link

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 10 of 11
Tutor

Re: HR-44 playback pauses on all receivers

coak network signal is a blank screen

Message 11 of 11
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