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Guide goes into scroll?

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Guide goes into scroll?

When in the Guide, using the remote on the satellite (second) box, it starts scrolling and won't stop until another button is pushed.  This happens weather using line change or page change.

And, sometimes it takes several attempts  to get the box to turn on using the remote, and also turn off.

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Message 1 of 5
ACE - Expert

Re: Guide goes into scroll?

What model DVR/Receiver?

Have you tried resetting it?

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We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5

Re: Guide goes into scroll?

Model C51-700 and have reset.  Thanks

 

Message 3 of 5

Re: Guide goes into scroll?

Have reset.  Model # C51-700.  Also, if left on same channel for several hours the audio gets garbled.
Message 4 of 5
ACE - Master

Re: Guide goes into scroll?

scrolling usually happens when the remote button is held down.

 

try changing batteries in the remote, or a new remote, they are cheap on amazon

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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