08-07-2014 10:50 PM
I have a lot of series recordings set up and for the most part there isn't a problem. But for about 4 or 5 shows, Genie won't record the program even though the show is set up as a series recording. Every night I have to check to see if my shows will tape, if not I record it manually. I recently had to press the red button on the Genie to reset it, and that didn't seem to make a difference. Does anyone else have this problem?
08-07-2014 11:25 PM
You can try a search for CLEARMYBOX this will flush the guide data and start rebuilding it that may take a day or 2 to finish and then it wiill reboot the DVR, any programs set to record will record.
08-08-2014 5:15 AM
Generally speaking, the Genie (and other HD DVRs) are pretty smart abount recording series. A lot of newcomers get to over managing the system and constantly worry that a program will be missed. On occasion a series will have bad coding and thus those get treated improperly but I wouldn't expect that 4 or 5 would be malfunctioning. Give us some coming programs, dates, channel, times and we can see if the programs record for us.
08-08-2014 8:34 AM
I have recently had this exact problem with the Listener on ION television (HD - channel 305).
I had "all episodes" set to record. The to-do list was updated correctly for a while. Then it stopped. I added a few episodes manually. But then I deleted the series from the series manager, and re-added it. And adjusted the relative priority. Not that it is an issue. I am usually only recording one thing when the Listener is scheduled. Occasionally I will have a 2nd show recording (old movie on TCM). But it isn't that the shows are not being recorded. The To-do list is not being updated.
After deleting and re-adding the series, I cannot tell if it is functioning correctly. 1 additional episode was added to the to-do-list. Not sure how far in advance that should be built, or how often it is rebuilt, as schedules change.
08-08-2014 8:38 AM
IN GENERAL the Genie is pretty smart. But from time to time it starts freezing. Channels won't change, menus won't scroll, etc. And it isn't a problem with the remote ... new batteries. Then after a few seconds, the channel will change, the display will update and everything works as expected. For a few minutes, or a few days.
It is far from perfect. If I knew then what I know now, I probably would have gone for the Tivo. Even with the extra out-of-pocket expense.
08-08-2014 9:40 AM
The program I have the most problems with is Rookie Blue on ABC, Thursday nights at 8:00 pm Central time. No matter how many times I cancel the series recording and reset it, it still will not record. I have to manually set it each week.
08-08-2014 9:52 AM
That's because the First Showing date is set for Canada, it's a guide data error and ABC hasn't corrected it. Set your series link to record all episodes and you'll get them OK.
This is a common problem with series first shown in Canada and the UK. It's just laziness on the part of the channels.
08-08-2014 12:51 PM
You can correct that by setting "record all" instead of "record new." Which is how I have The Listener set. Except of course it doesn't work either.
It. Is. Broken. Like so much with Genie.
08-08-2014 2:56 PM
None of the DirecTV DVRs will record duplicates, that is episodes that have been recorded in the last 30 daye (even if they are not on the disk). If you want those, you will have to select each episode manually.
08-08-2014 4:48 PM
Yes, that is true, but I don't think that anyone posting on the forums on this topic is trying to re-record shows that they just saw 30 days ago. I could be mistaken.
I am certainly not trying to record shows I recorded 30 days ago. I am trying to record all of a show I have never seen before. That was first broadcast in Canada some time ago... so recording "new shows" doesn't work, because the "original air date" is sometime last year - or before.
08-08-2014 5:30 PM
That's what I said in my post above, did you not see the post?
01-11-2015 6:36 AM
I am having the same problem with my newly-installed Genie. This was rarely a problem with my old DirecTV DVR, which fried itself (RIP). I only had problems with British shows that first broadcast overseas.
But, even though I set up Agent Carter to record (all episodes). Nothing. Had to go into the guide and record manually. Heartland (all episodes) for my MIL.Taped the old stuff, not the new one. Galavant (all episodes). Nothing. Had to set it up manually.
Also, I used to be able to schedule future shows that wouldn't air for a couple of months, like Fargo, Broadchurch, etc. Now....nope. I have to put notes in my calendar to remember to set up recordings closer to season premiere dates.
Seriously, these kind of DVR issues are why I switched from cable years ago. TimeWarner's interface couldn't recognize a new show from an old show, and I'd end up with 20 episodes of the Simpsons. Nobody should have to go into their system every few days to make sure shows are recording correctly.
This is ridiculous. Help DirecTV!
01-11-2015 8:56 AM
Did the episodes actually not record or are you just looking at the to-do list?
01-21-2015 7:44 AM
The fact that an episode is repeated within 30 days reflects poor programming of episodes on DirecTv's part It appears to me the scheduling of episodes has has been placed in shuffle mode rather than sequential. My music playlists repeat songs quite often on small lists in this mode. I tried it a few times and found it unacceptable. A shuffle before starting each list and then playing sequentially proved to be a more pleasing alternative. A dislike repeats too soon but more I dislike bring ready to watch a program that did not even get recorded due to irresponsible programming.
The 30 day between episodes limit doesn't seem to widely known but is TRUE. Don't waste a lot of time on other suggested fixes. If your series manager and priorities settings are correct, check the last airing date.
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