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Genie hr44

How how do I get my genie hr44 to show incoming landline phone numbers. The numbers just stopped coming up after a storm caused the receiver to reset

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ACE - Expert

Re: Genie hr44

You can't. DircTV has stopped supporting callerID. Newer DVRs don't even have a phone connector. 

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ACE - Expert
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Accepted by Wdjfcren
‎06-11-2019 2:23 PM

Re: Genie hr44


@Wdjfcren wrote:

How how do I get my genie hr44 to show incoming landline phone numbers. The numbers just stopped coming up after a storm caused the receiver to reset


Unfortunately you cannot anymore.

 

Caller ID on TV is an outdated feature that hasn't been supported for years, but left to run as-is in the old software.

The new GUI software removes menu options for outdated features.

New boxes do not even have a phone jack.

The HR44 is the last to have a phone jack, but is the earliest model to receive the new GUI so means once the feature stops working then there is no way to get it back.

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