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Genie Mini Wireless Cannot Find Server

Genie Mini Wireless Cannot Find Server


I have had DirecTV whole home service for a couple years.  I just got a C31 Genie Mini wireless for a bedroom TV.  I am getting a message that no server can be found.  My HR34 is connected to the internet via the DirecTV wireless cinema.  I also notice there is no Video Bridge Status under my whole home settings. Should there be?  Any suggestions?

UPDATE:  YES THEY SENT ME THE WRONG UNIT.

Message was edited by: delmarvaguy

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Message 1 of 3
Professor

Re: Genie Mini Wireless Cannot Find Server

The C31 needs a coax connection, the newer C41w wireless (limited or not yet available ) needs the base station connected to the SWM system with coax.

Message 2 of 3
Employee

Re: Genie Mini Wireless Cannot Find Server

Please double check the model number, the C31 is NOT wireless

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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