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Genie Mini - Component Permissions For Channel?

Tutor

Genie Mini - Component Permissions For Channel?

I'm using a computer monitor via HDMI for the Genie Mini in our bedroom. The audio is 10-pin DTV component out to RCA, which then connects into a 3.5mm for a stereo system output (yes,it's a hack solution Smiley Happy ).

The PS3 works fine this way. But the Genie Mini is putting up these weird "unauthorized content permissions for this component cable" errors. If I disconnect and reconnect the component cable, then it's OK until I change the channel.

I've searched around but I didn't see anyone with issues similar to this. Any ideas?

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Message 1 of 6
Professor

Re: Genie Mini - Component Permissions For Channel?

It would help to know the exact message as the mini enforces HDCP ( HD copy protection) via HDMI on all channels and most likely the computer monitor is not HDCP compliant. 

Message 2 of 6
Tutor

Re: Genie Mini - Component Permissions For Channel?

The Genie Mini is connected to the monitor (generic brand that came with a Lenovo desktop years ago, 720p) via an HDMI to DVI cable. The audio is the 10-pin DTV component out to RCA jacks which convert to a 3.5mm stereo headphone jack.

Secondary issue: FWIW I tried a different monitor (ACER) and I didn't have the HDCP issue. However, the 720p display was off. It was cropped to where the left 25% and bottom 25% were out of the screen. It displayed fine at 480p but refused to work at 720p. I tried all permutations of display preferences (original, piller box, etc.) and aspect ratios but that actually didn't affect anything.

Both monitors work fine on the PS3 and Netflix streaming.

Message 3 of 6
Tutor

Re: Genie Mini - Component Permissions For Channel?

bswb,

I work for DTV technical support. HDCP issues can be hard to understand but usually has a lot to do with the device you are viewing the content on (ie monitor/tv). It's likely the monitor/tv is not HDCP compliant. What specific channel numbers are you getting this message on? Usually it will be on channels you pay an extra monthly subscription fee for.

Message 4 of 6
Employee

Re: Genie Mini - Component Permissions For Channel?

woofers, on a client it does not matter the channels, ALL channels are copy protected, this is part of the RVU protocol

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6
Tutor

Re: Genie Mini - Component Permissions For Channel?

OK, it must be the generic monitor that I got with my Lenovo computer. No HDCP issues with the ACER monitor.

However, there is the weird 720p resolution issue with that one. Should I create a second thread for that or can we troubleshoot that here:

Secondary issue: FWIW I tried a different monitor (ACER) and I didn't have the HDCP issue. However, the 720p display was off. It was cropped to where the left 25% and bottom 25% were out of the screen. It displayed fine at 480p but refused to work at 720p. I tried all permutations of display preferences (original, piller box, etc.) and aspect ratios but that actually didn't affect anything.

Message 6 of 6
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