Helpful Links

Genie DVR recordings

Tutor

Genie DVR recordings

when trying to watch recordings from Genie DVR it wont play and I receive message playback failed no audiovideo data packets received from server

229 Views
Message 1 of 2
Employee

Re: Genie DVR recordings

First thing to try is resetting your DVR/Receiver using the red button behind the front panel access card door. See if that helps. ( on side panel on H25 receivers

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Announcements

Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Is your service down? Click here to chat with us!

Additional Support