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Can you get 4K channels on direct tv without getting the genie 2?

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Message 1 of 4
ACE - Expert

Re: Genie 2


@gomezwillz10 wrote:

Can you get 4K channels on direct tv without getting the genie 2?


4K requires:

 

4K HDTV

HR54 or HS17 Genie DVR

C61K Mini Client connected to the 4K TV

 

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Message 2 of 4
ACE - Expert

Re: Genie 2

http://soc.att.com/2u97Nzw

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 4
ACE - Expert
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‎10-24-2019 12:14 PM

Re: Genie 2


@gomezwillz10 wrote:

Can you get 4K channels on direct tv without getting the genie 2?


What are the models of each box you have now?

Is this for another TV or just for what you already have on the service?

The Genie-2 (HS17) is not the only option to get 4K.

Personally, avoid the HS17 because of restrictive design.

 

4K Requirements:

 

HR54 Genie on non 4K tv (Can connect to a 4K tv, but will not provide the 4K feed to it).

C61K Mini Genie Client (wired only at this time) on 4K tv.

Remember Client has no tuner of its own, uses 1 from the Genie.

4K tv must support HDCP 2.2, HDMI 2.0, and 60 FPS

Directv Installation, 4K tv must be there

Package Select or above as of 12/15/2016 (used to be only Ultimate or Premier). So only the Family package will not get 4K service at all.

 

At this time there are only a couple channels in 4K (plus a few PPVs)

Even if you have multiple C61K or RVU clients, only one tv can be using a 4K channel at a time.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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