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Genie 2 DVR – Things To Know From AT&T

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Genie 2 DVR – Things To Know From AT&T


Genie2.pngThe Next Step In Entertainment!

 

To put it simply, the Genie 2 (HS17) is a high definition server. It is built to enhance the customer and DVR experience. It has a built-in Wi-Fi, built-in power inserter, and built-in Wireless Video Bridge. The G2 can support up to 7 receivers simultaneously, two of which can be 4K.

 

Note: When the Genie 2 is installed, non-compatible receivers will be replaced.

 

Some Of The Cool Features

11 Tuners – Record up to seven programs at once, all in HD

Full HD DVR Functionality

  • Pause and rewind live TV or recorded shows in every room
  • Record and delete shows in every room
  • Mobile DVR
  • Double Play

Genie Recommendations -  Recommends shows you like and even has recording options for show that match your preferences.

Restart – start your favorite show from the beginning with one-click rewind.

TV Apps – Interactive, customized app like Facebook Gmail, Twitter, Flickr, Weather, and more. Some apps require an internet connection.

 

To learn more about the Genie 2 you can:

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 40
Tutor

Re: Genie 2 DVR – Things To Know From AT&T

I had a 2TB drive connected to one of the HD-DVRs as well, I kind of planed to move it over to help the capacity issue. One of the main reasons I tried it was for the 4K since we got 1 4k TV in the house and probably will have more in the future. I just looked at DirecTVs site again after leaving the message and I don't see 4k on anything but a Genie. Also I think I have called DTV at the time asking about upgrade options since I was eligible and the CSR tried to convince me that was the way to go, I had my doubts (lose of tuners being one) but figured I would give it a try. I am not sure the tuner reduction would have been a problem if the Genie would just record from an active tuner in use like the stand-alones will.

Message 31 of 40
Tutor

Re: Genie 2 DVR – Things To Know From AT&T

I guess I could see if they would let me use a couple Genie 1s as replacement stand-alone receives and leave the rest of the HD-DVRs alone (still four total), and no mini's.

Message 32 of 40
ACE - Expert

Re: Genie 2 DVR – Things To Know From AT&T

Genie can record from an active tuner. I have a Genie and 2 HDDVRs and do not have a problem with this.

 

4K has limitations as it only works via a Client connection as there is not a 4K DVR yet. The HR54 Genie can use 4K Clients. Only one TV at a time can be using one of the two 4K channels. A 4K upgrade replacing one HDDVR with a Client and another for the HR54 would have been a small upgrade to your original setup. Genie-2 supports 2 using a 4K channel at the same time, but that is too much loss of capability in my book.

 

All those DVRs support external hard drives. HDDVRs support up to 2TB, the Genie supports up to 4TB. Recordings are encrypted to their DVR, so moving a hard drive will have the recordings written over as they cannot be transferred.

 

If you only very recently got the Genie-2 I would contact DirecTV and see if they will swap you back as not properly informed about the change in equipment would be a downgrade.

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Message 33 of 40
ACE - Expert

Re: Genie 2 DVR – Things To Know From AT&T


@Solag1 wrote:

I guess I could see if they would let me use a couple Genie 1s as replacement stand-alone receives and leave the rest of the HD-DVRs alone (still four total), and no mini's.


Not possible. Only one Genie or Genie-2 may be on the account. Genie-2 forbids all boxes that are not Clients. Genie allows HDDVRs. With those restrictions and post launch bugs I am very against the Genie-2.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 34 of 40
Tutor

Re: Genie 2 DVR – Things To Know From AT&T

I didn't get a Genie 2 yet, I was just asking the question before I considered it much, I did get a genie 1 and the minis a while back but sent them back and am currently using my 4 HD-DVRs. And when I said active tuner I meant I the Genie couldn't record because one of the mini's had the tuner. I think it turned out the with 5 tuners and 3 for mini's and one in sure for the Genie it self it only allowed 1 (maybe 2) simultaneous recordings even though one mini was on the same channel that needed to be recorded. It really didn't make a lot of since at the time and was very frustrating. Went back to the old DVRs and all the problems went away, just no 4k.

 

Also, I knew the drive would have been unreadable on the replacement DVR without reformating. Seems like I read that when I started using it. I didn't know about the supported space increase though. Good to know. I saw something earlier that the Genie 2 can go up to 32TB, nice. If only the other problems didn't exist.

Message 35 of 40
Tutor

Re: Genie 2 DVR – Things To Know From AT&T

Just reading back though, it looks like you can only have 2 4k channels going in the entire household no matter which Genie you go with. That's not very good.

Message 36 of 40
ACE - Expert

Re: Genie 2 DVR – Things To Know From AT&T

Genie has 5 tuners. Clients have no tuners, just extensions of the Genie. So 2 tuners are reserved to the Genie itself to allow the Picture in Picture (PiP) feature or have 1 recording going.

 

Replacing only 1 HDDVR with Genie is best setup as it gives you more turners and built in recording space. The other option of replacing 2 HDDVRs, 1 with Genie the other with a 4K Client, I do not suggest per the limited 4K content.

 

Officially Genie can use up to 4TB external, but others have successfully used larger. It is for this reason I believe is why there is no official limit posted for the Genie-2. But the tuner restriction by forbidding other HDDVRs makes the Genie-2 a system to avoid.

 

The 3rd generation Genie HR54 allows 1 TV to use 4K channel with Client, Genie-2 allows 2. The Genie-2 would be ok for a 1-2 TV household if it weren't for the post launch bugs, but more than that a Genie with HDDVRs, even if one has a Client for the limited 4K content, is better.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 37 of 40
Tutor

Re: Genie 2 DVR – Things To Know From AT&T

It was almost like I went from 8 recordable tuners to 1, not good. I may consider getting one Genie 1 and leave my other three DVRs alone and not even worry about a 2 at this time.

Thanks for the help, this has be very informative, I wish DTV had better specs on the upgrade page, as it is you don't have any ideas of most of the limitations.

 

Thanks.

Message 38 of 40
Teacher

Re: Genie 2 DVR – Things To Know From AT&T

I don't really care about how many clients I can have. I have 3 clients in my A/V racks in a designated room in my house. Every TV in my house is 4k, and since all 3 clients are hooked up to an audio/video matrix, any client can be watched from any TV in the house, or outside by the pool. I can have 1 client broadcast to every TV simultaneously if I want to. My biggest issue is the lack of IP control of the clients. When trying to use IP control, the only receiver that shows up is the Genie 2. All the clients connect to the Genie 2 using a link local IP address, instead of each client having its own IP address, which is how it was setup when I had the HR54. I have to use IR repeaters to control each client now, which has less functionality, and one of the clients just stopped responding to IR repeater completely. I have no idea why. All the other clients still work, and the client that doesn't work still responds to the IR remote, just not the IR repeater, which is very odd. I need to be able to control the clients remotely  and IP control would work best. I might just switch to Dish. 

Message 39 of 40
Contributor

Re: Genie 2 DVR – Things To Know From AT&T

I just found this statement that the Genie-2 does not support Picture in Picture.

AT&T has NOT made it clear on upgrades that this feature is lost. PIP is important to us and now we are stuck.

What can be done to bring back PIP?

Message 40 of 40
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