Frame rate issues on one local HD channel

Tutor

Frame rate issues on one local HD channel

I just upgraded to the Genie and I'm experiencing consistent frame rate (slightly choppy video) issues only on San Francisco KTVU 2. I've cycled through all of the resolution options and none of the HD options fix this.

This doesn't appear on any other channel and it wasn't an issue with my previous HR23-700. Any ideas on how to troubleshoot this?

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Message 1 of 4
Employee

Re: Frame rate issues on one local HD channel

what model of receiver do you have. look for the model number inside the access card door..

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
ACE - Expert

Re: Frame rate issues on one local HD channel

I've seen a couple of posts here about similar issues with KTVU 2.  Do you have an HR34 Genie?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 4
Tutor

Re: Frame rate issues on one local HD channel

HR44 Genie

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