Re: First time Satellite service subscriber. High hopes for DVR promotion, buzzzzzzzzz (nope)
Being a new customer to Directv and not getting any kind of promotion is practically unheard of. When you placed the order for service you would have been emailed your order confirmation confirming what kind of equipment and promotions you are getting. Most new customer offers will cover getting the Genie, which is Directv's branding of their most advanced DVR (not counting the one that is rolling out to some test markets)
Check the order confirmation and verify what you are getting. If you are still not sure on everything you are getting, do not install the service until talking with customer care in case you need to make any changes to the order.
All intro offers come with the 24 month agreement, just like equipment upgrades you may do in the future. You have 24hrs from your install appointment (new customer install only, not upgrades), to cancel service without an early cancellation fee. So if you are not yet installed, make sure you talk with Directv first.