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Error code 21-43-72-589

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Error code 21-43-72-589

HR24-500 has audio dropouts. Sometimes a split second, some are over two minutes. Rebooted several times. Changed cables. AVR is good. Signals from other sources not affected. System test gave error code 21-43-72-589. Is this another hard drive crash?

Problem has been getting worse over last month. I now have picture problems. Blinking snow over bottom half of screen.

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ACE - Expert

Re: Error code 21-43-72-589

Ye, hard drive issue, you will need to call DirecTV to get the DVR replaced.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Contributor

Re: Error code 21-43-72-589

Thanks for the confirmation, and quick response.

It's actually gotten worse today. Entire screen flickers and is now unwatchable. I wonder how long it will take to replace.

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