10-15-2013 6:23 PM
Ok, so my tv has been working fine until I came home from work today and there was a 775 error message saying the tv couldn't communicate withe the sattelite. So I called Directv and they said it is the SWM box. The green light is not on. I've checked and everything is screwed on tight is there anything else I can do to try to fix the problem myself? Can it be reset or anything? Today is Tuesday and they can't send anyone out to fix it until Saturday.
10-15-2013 6:52 PM
There should be a black box that has one cable from wall to it and one from it to the receiver. Other end has a power cord and it needs to be plugged in to power the dish LNB to get signals
10-15-2013 6:53 PM
Then it looks like the PI is defective.
one last test. with the PI plugged in to a KNOWN working AC outlet, remove the cable that says PWR to SWM. does the light comes on?
12-25-2013 11:11 PM
Did you try the troubleshooting advice in this thread? If so, then you likely have a defective PI. Call DirecTV for a service visit and they'll come diagnose the problem and replace if necessary.
03-30-2014 5:01 PM
If there is a short somewhere
Like a piece of braid around a center conductor the light will
Also not come on or sometimes it will blink
Visit these related resourcesView DIRECTV Error Code Help!