I had DirecTV Jadeworld and Preferred Choice Base Package. As of November 18, 2012, DirecTV now longer carries Jadeworld and as a result ChineseDirect (for Preferred Choice subscribers) and ChineseDirect Plus (for Choice subscribers) will be substituted in its place. As of 11-18-2012 I am receiving only 5 out of the 8 channels in the ChineseDirect lineup. The 3 I am not receiving is 213,216, and 620. When I switch to these three channels I receive a 721 error code which directs me to refresh my receiver. I did this three times with no success. Finally giving up I then called DirecTV yesterday and they told me the technicians will take care of it and they did not give me a timetable of when it will be resolved. They just told me that when it is resolved my channels will just "work". Here I am more than 24 hours later still no access to these channels. As a last desperate measure I power cycled the receiver and the power inverter. Still error 721 for channels 213, 216, and 620.
Anyone former JadeWorld subscribers having this problem since the transition???