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DirecTV Everywhere not playing on PC

Scholar

DirecTV Everywhere not playing on PC

I've tried to use "Watch Now" for programming on my laptop in both Chrome and IE.  In each of these the player gets to 85% loaded for any show and then stops. 

It works ok on my Android phone.

Please advise.

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Message 1 of 6
Employee

Re: DirecTV Everywhere not playing on PC

It is a firewall issue,  start by disabling any firewalls in your PC

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Scholar

Re: DirecTV Everywhere not playing on PC

Thanks. I've turned off the Windows firewall and my Avast Security, but the performance is the same....it goes to 85%

Message 3 of 6
Employee

Re: DirecTV Everywhere not playing on PC

This has been proven time over time to be a firewall issue.  try disabling router firewall

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 6
Scholar

Re: DirecTV Everywhere not playing on PC

I have disabled the router's firewall too.  I am getting the same 85% freeze result.

Message 5 of 6
Scholar

Re: DirecTV Everywhere not playing on PC

Answer:  I went to Windows Control Panel, Programs, and uninstalled DirecTV Player v6.1 from 2012.  I downloaded and installed DirecTV Player v8.0 and can now watch TV episodes in my browsers.

I turned on my router firewall and Windows firewall.  With both firewalls enabled, I can watch TV episodes using DirecTV Everywhere.

Message 6 of 6
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