08-25-2013 10:42 AM
Hey Guys, I am having a problem with my DVR randomly deleting programs. I was watching recorded programs yesterday. Before I watched a particular program I noticed that I had many things on my DVR. After a 30 minute episode of recorded material was watched (which happened to be the last of that series) I was going to watch a new show and the entire folder was gone. I also noticed that about 5 different show (entire folders) had been deleted. I looked in the settings and it said that it had been deleted by user, thought I did not delete them. Also, I have it set up to record new shows, keep till I delete, and all that. This is the second time this has happened. The first time I did not think much of it but now I am a bit concerned.
I have a HR24-500 DVR. We only have one DVR, one Remote and one TV so no one else could have done it from another room either.
08-25-2013 10:47 AM
Very unusual. First thing to try is resetting the DVR using the red button behind the front panel access card door.
08-25-2013 11:01 AM
I would guess that this would help prevent future problems and there is no way to get the deleted programs back.
08-25-2013 1:51 PM
What % of unused space does the HR24 report on it's hard drive? Note a couple of facts. The "keep until I delete" is a pretty useless setting as the "keep at most" which defaults at 5 will over power that delete setting. As Litzdog said, a self deleting DVR is VERY unusual as the operating system usually just fails totally if the box goes bad.
08-25-2013 1:55 PM
Do you have you own dish or you are sharing a dish?
08-25-2013 2:38 PM
Hmmmmmm, it looks like some one else is deleting your shows. go to MENU -> Settings -> settings _> Whole Home -> Status -> do you see other DVRs listed?
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