Channels I Get shows many Channels I DON'T Get

Scholar

Channels I Get shows many Channels I DON'T Get

When changing Guide Options / Favorites List, if I select "Channels I Get" it shows me many more channels that I don't get.  Not only the PPVs, but specific channels that are part of higher programming packages.  One example is COOKHD (232).   Why doesn't "Channels I Get" only show channels that I actually pay for, not ones that require me to upgrade?

Message 1 of 9 (1,590 Views)
Tutor

Re: Channels I Get shows many Channels I DON'T Get

I think the intention is to show us what great stuff we're missing, which might prompt us to upgrade.

Message 2 of 9 (63 Views)
Employee
Solution
‎08-13-2013 4:43 PM

Re: Channels I Get shows many Channels I DON'T Get

This feature has never worked, while it has gotten better over time is still not perfect

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 9 (63 Views)
Expert

Re: Channels I Get shows many Channels I DON'T Get

They should rename the setting "Channels I COULD Get".

Message 4 of 9 (63 Views)
Employee

Re: Channels I Get shows many Channels I DON'T Get

Right on!

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 9 (63 Views)
Contributor

Re: Channels I Get shows many Channels I DON'T Get

Anyone know if they're trying to fix it?

Message 6 of 9 (63 Views)
Employee

Re: Channels I Get shows many Channels I DON'T Get

while it has gotten better, it has been like this for years, so I'd would say no
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 9 (63 Views)
Scholar

Re: Channels I Get shows many Channels I DON'T Get

It's gonna be renamed "Channels I would get if I got them."

Message 8 of 9 (63 Views)
Contributor

Re: Channels I Get shows many Channels I DON'T Get

Wow!  I'm glad I was not a subscriber when it was really, really, really bad.

It's just ludicrous that it is not correct.

I agree with the post that it is this way so we see all the channels we might get if we had more $$$$$.

Message 9 of 9 (63 Views)
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