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Channel guide shows “to be announced” on every channel

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Channel guide shows “to be announced” on every channel

Guide is not updating on either receiver. Every channel shows “ to be announced”

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ACE - Expert

Re: Channel guide shows “to be announced” on every channel

What model DVR/Receiver?

When did the problem start?

 

First thing to try is resetting the DVR/Receiver using the red button near the access card.

 

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For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
ACE - Professor
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‎11-08-2019 10:50 AM

Re: Channel guide shows “to be announced” on every channel

Try Doing a Search of Clearmybox--Then Search all (enter)  that will reset the receiver and Flush all guide data and reload it - Reminder After doing that it will take 24 to 48 hrs to fully populate.

 

 

 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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