10-06-2013 11:01 AM
I see the next newest similar post is two years old. I have the Genie HD DVR model HR34-700 'whole home' with the add-on wifi Internet access box. I can remotely tell a program (or series) to record, but I have no ability to manage it at all. I can't delete recorded programs, I can't manage how a program is recorded, how many it keeps or ANYTHING. Both my old Dish and Comcast allowed this functionality BEFORE I switched to DirecTV and as I travel sometimes for months on end it gets very frustrating.
PLEASE HELP !!!
10-06-2013 11:07 AM
You can't do any of those things with the DirecTV remote app. Managing recordings (deleting, etc) must be done locally from the DVR itself.
04-08-2014 1:15 PM
This is kind of a huge miss. How can you claim the Genie is the most advanced DVR today if it doesn't provide such basic features as online DVR control that I have had for the last 8 years with Dish? Or a PiP on/off toggle button/command (another massive miss that I had with Dish).
04-08-2014 2:58 PM
Make sure to let DirecTV know as they wont see it here.
04-08-2014 4:41 PM
04-09-2014 9:07 AM
OK. I have a list of shortcomings and irritations here: Genie (HR44-200) and Harmony 700: Turn PIP on/off - DIRECTV HD DVR/Receiver Discussion - DBSTalk
04-09-2014 10:13 AM
I have a question. If you found Dish to be so superior, why are you with Directv? Is it possible that you are only picking out a few specific features that you liked Dish better?
04-09-2014 2:45 PM
To be fair, I didn't know about these issues with their equipment when I ordered. I suppose I could have researched this, but the failings for the most part are features I would consider table-stakes.
I switched mostly because of price. I got in on what I feel is a good deal offered through Costco. The ability to get the Sunday ticket (and that it is thrown in the first year) is a plus as well, although not a deal-breaker.
And it is true, these are the differences between the service that I am picking out and to be fair DirecTV has some advantages (search, the equipment seems a bit faster and is substantially smaller/lighter, larger storage, NFL ST).
I don't know that I will stay, or I may just ride out the deal for 2 years and then flip back to Dish. I will have to revisit that when the time comes. However, it never hurts to voice your issues. The worst that can happen is they are ignored, which would be a good indicator of what DirecTV thinks of me as a customer. Best case the feedback is used to improve the experience for everyone.
04-10-2014 12:49 PM
I used to use a SlingBox with my older DirecTV DVR. When I switched to the Genie Whole Home system, the mini-Genie in the room where my router is wasn't compatible (I had a non-HD SlingBox). So I got the GenieGo to replace the functionality. While it allows me to stream my recorded programs, like you, I was disappointed that I couldn't perform any of the other DVR functions, like deleting programs, etc. I keep hoping they'll add that into the GenieGo app. I should really move the DVR to the other room and get an HD SlingBox so I could get back to where I was before I upgraded... I do like the GenieGo capability of downloading to my laptop so I can take my shows with me where there is no Internet.
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