Brand new Installation of HD HR44

Contributor

Brand new Installation of HD HR44

I have had my HR44 professionally installed for a little under two weeks. The main DVR downstairs (HR44) has began to encounter problems within the last week. About once a day the box becomes unresponsive to the command power, via remote and box itself. I will afterwards have to manually unplug it and attempt to turn it on afterwards. It will eventually go through its reboot steps and start working again. Is there a reason why this is happening to my box?

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Message 1 of 6

Re: Brand new Installation of HD HR44

What remote model do you have

Message 2 of 6
Contributor

Re: Brand new Installation of HD HR44

RC71

Message 3 of 6

Re: Brand new Installation of HD HR44

Press mute and enter and hold them down this will put the remote in rf mode may bee that will help you out

Message 4 of 6
Professor

Re: Brand new Installation of HD HR44

The red button behind the access card door will also reset the HR44 and you are still under the 90 day warranty so if it continues call DTV back.

Message 5 of 6
Tutor

Re: Brand new Installation of HD HR44

Possibly a bad receiver, I rarely see HR44s go bad but I have seen it.  If both the receiver and remote are not responding to the power button on each then it is possibly the receiver or there maybe some voltage running in the system where it shouldn't be.  I would call DirecTV and have a tech look at it.

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