02-17-2017 6:36 AM
02-17-2017 6:51 AM
try unplugging it for 10 minutes
02-17-2017 9:59 AM
call customer service for a replacement then
02-17-2017 10:14 AM
How do you know the box is not on?
02-17-2017 4:15 PM
Are you sure TV is on the correct input seeting/ Most TVs hava a default power on setting that may not be DirecTV.