09-16-2013 5:23 PM
Just a quick comment as I am new direct tv customer or a question?
How come the channel guide is so small with the genie system.? I called tech support and they were very processional and courteous but it makes no sense. I can not read the font of the channel guide. and the clock is on the upper left hand corner is literally less than an 1/8th inch.
Now please dont say you need glasses lol And this is only a suggestion but if there is a way to make the channel guide font larger I would welcome anyones suggestions or comments.
09-16-2013 5:42 PM
No, there is no way to make it larger. If your receiver is connected to an HDTV the font should be clearly legible. What TV are you connected to?
09-16-2013 5:51 PM
Sorry but there is no way to make changes to the guide.
09-16-2013 8:36 PM
The quality of most SD TVs is unfortunately not good, particularly for text. How is your receiver connected to the TV? If you are using the coax cable, set for channel 3 or 4, you will probably get better quality by using yellow video/red+white audio connections.
Welcome to the DIRECTV DVR & Receivers boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Is your service down? Click here to chat with us!