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Created: Jan 30, 2016
Mngirl Created: Jan 30, 2016
We have a standard Hd receiver and the sound cuts out for a few minutes then comes back. This happens randomly no specific channel but seems to happen more on local channels. We did try a new hdmi cable but no fix to the problem. The does come back if we rewind or fast forward? This makes me think it's the receiver. Please help.
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Created: Feb 7, 2016
deepee Created: Feb 7, 2016
Hello everyone! I am new to directtv and kept seeing notices about the enhanced functionality if you connect your DVR to the internet. SO i looked at the back of the dvr and saw there was an eithernet (network) connection on it. i grabbed an eithernet cable and connected my router to the dvr using the port on the back of it, and when i plugged the power back it in to the ...
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Created: Jan 12, 2016
Mtvixen Created: Jan 12, 2016
I have direct tv genie. Other older unit in the house plays Pandora fine. The newer genie unit is cutting songs off about 30 sec early. I signed out and re entered my account with direct tv. No change.
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Created: Feb 7, 2016
torrie3 Created: Feb 7, 2016
Receiver keep dropping form 1080i to 480i. How to keep it on 1080i?
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Created: Feb 7, 2016
brunodorozco Created: Feb 7, 2016
Hi, I am not able to see all me recording emission, it stop before the finish asking me if I want to erase or keep it Thanks Bruno
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Created: Feb 7, 2016
blackhwks34 Created: Feb 7, 2016
Does ATT/DirectTV have a antivirus program they offer to there customers for free? If so how do I set it up and where do I find it in my account online?
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Created: Feb 7, 2016
Rdkng0069 Created: Feb 7, 2016
When i go into my Guide the screen is not clear at all. Tried to reboot system with nothing to clear thr problem. Its on both of my recievers.
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Created: Feb 7, 2016
Julann98 Created: Feb 7, 2016
We have a 54. Have had three receivers since October. Same problems: Error code 3, error code 39, partial recording, recording cancelled, history saying a show was recorded when it isn't there... our tech has been great, but it is frustrating to hear that there are "known" issues and it seems that no one is working on them. We went to RCA cables instead of the HDMI to see...
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Created: Feb 7, 2016
RHJat320 Created: Feb 7, 2016
I discontinued my DirecTV service. I called DirecTV THREE times and spoke to three (3) different customer service representatives who gave me three different answers about disposal of the receivers and the cards. Answer #1: The operator said that I had to return the equipment and that DirecTV would send a kit for return of the items. I called TWICE to report that no kit e...
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Created: Jan 8, 2016
ElectroDad Created: Jan 8, 2016
First off we are longstanding DirecTV customers who are currently OUT of contract (ie. we have options). For the most part, we enjoy the DirecTV service and are not looking to switch. That said, over the past several weeks we have been seeing steadily decreased performance in the Genie system response times and recording fidelity especially when accessing via the Genie cl...
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