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Created: Feb 5, 2016
GaryT47 Created: Feb 5, 2016
I used to have separate accounts for AT&T Mobile Telephone service and Directv. I had each account set up for automatic payment. When AT&T bought Directv, you offered me a discount if I combined both bills into one account. I told you that that would be fine, combine the account into one bill and keep debiting my bank account as both parties had been doing. Today, I accid...
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Created: Feb 3, 2016
Skitime Created: Feb 3, 2016
Just got of the phone with Direct TV, wanted to get the 4K install, just to have it ready when more programming is available. I was prepared for the $50.00 installation fee, but there is also a $99.00 charge for a 4K Genie-mini, and a $50.00 equipment upgrade fee. Sure seems like a lot for not much programming now. Just came back to Direct TV in September after the Uverse...
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Created: Feb 5, 2016
fvarner21 Created: Feb 5, 2016
when i watch youtube video it stop or pause by it self how can i fix it
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Created: Feb 5, 2016
duffer7379 Created: Feb 5, 2016
My wife is hard of hearing but can enjoy TV with her Sennheiser wireless headphones. I need to get audio from the mini to the headphones, as the TV is wall mounted its ports are not accessible.I am having trouble plugging the headphone's base unit into the mini. Has anyone had experience using the Digital Audio or AV Out ports on the mini? The headphone's base unit can us...
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Created: Feb 5, 2016
coachtop Created: Feb 5, 2016
I have an HR44-200. Installed 12/7/2015. Have Charter internet in house (2 stories + basement). Router located in basement. On 3 laptops and 5 smartphones, using Speedtest, I average 60 MBPS download speed. Even putting my laptops and/or smartphones right next to Genie box, the speedtest numbers are the same. When I try to watch anything On Demand, I get messages that my ...
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Created: Jan 27, 2016
jjarel Created: Jan 27, 2016
I cannot locate a code for AXESS Sound Bar. Is there a code to use or are they working on getting a code?
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Created: Feb 5, 2016
Kristie4u Created: Feb 5, 2016
I have been a wireless customer for over 10 years. I have been trying to bundle my other services for awhile now. A few months back we tried to add direct tv since we have been waiting forever for uverse tv. Well they came out and charged us the processing fee of $21.35 and were ultimately unable to provide us service because of all the trees in our yard. The technician st...
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Created: Feb 5, 2016
jteam27 Created: Feb 5, 2016
I would like to program my guide so that only the channels i wish my children to watch are visible, a parental control feature. Does DirectTV offer this? Thank you.
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Created: Feb 5, 2016
rparkison Created: Feb 5, 2016
If I turn off whole home, will be able to watch 4k programing on a TV connected to my Genie HD DVR?
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Created: Feb 5, 2016
jonjonbear Created: Feb 5, 2016
Hello, I was just trying out the new 4K channel and when I selected one of the preview videos, it started to download, then when it began to play it said my TV is not 4K, so the video will be displayed in 1080p. My TV is 4K and the installer tested it. Also the video kept buffering and said I needed to check my internet speed. I have 300mbps coming in, that's pretty fast....
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