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Created: Feb 9, 2016
fitkelly Created: Feb 9, 2016
And did not record last night's X-Files. Is this a known problem? Does DirecTV have staff that reviews these forums or do I need to report this to them? The fix was to unplug and plug back in the receiver. Pretty disappointed that this thing has already failed in less than 1 week!
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Created: Feb 9, 2016
kevin_kaye Created: Feb 9, 2016
Text from call to Support is below. Checked receiver internet and rebooted PC with no change. ----- COLLEEN : Windows 10, tried with MS Edge browser and Google Chrome (version 48...) LaTanya Can you try this link for me please? http://directv.vo.llnwd.net/e5/cinema/plugin/DIRECTV_Player_12.1.exe COLLEEN : Downloading LaTanya Ok. Thanks. And let me just make sure, your rec...
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Created: Feb 9, 2016
jenn24fan Created: Feb 9, 2016
I just received a replacement Receiver/Remote for my Genie. The remote control itself works powering both TV and Receiver on/off. I can change channels no problem. My issue is that I cannot change the volume on the remote. (Im having to use my Samsung Smart tv remote for power) I had no issues with this on my other older receiver/remote. Its ONLY a problem with this new o...
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Created: Feb 8, 2016
JackEmy Created: Feb 8, 2016
I am trying to change out my non hd dish with a slimline dish with a sl3k4nr0-02 on a temp setup to test before changing the old one out. I can not find a signal on either tunner. I put a sl5s4nr2-02 and i find a good signal 95 % on one tunner. I marked the dish's position and changed back to to sl3, no signal on either tunner. Is my sl3 bad (how can you test) or do i nee...
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Created: Feb 9, 2016
sgbvep Created: Feb 9, 2016
Remote control is sluggish. Cannot access channels by pressing numbers. It seems the remote does not focus on the receiver or tv. I have to point the remote off-center. Even turning on and off, the remote has to be pushed continuously before it activates the tv or the receiver.
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Created: Feb 9, 2016
Seawatch Created: Feb 9, 2016
On my bill it shows I pay for HD, and on my Ultimate plan it shows I should get HD, but for 5 months, I can not get HD on my TV. New TVs, with HD.
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Created: Feb 8, 2016
Billysims Created: Feb 8, 2016
I had direct installed just a few weeks back. With in a matter of days my hr44 stopped outputting video and audio, threw The Hdmi port. All of my clients still worked. I tried different devices on both the Hdmi port on the tv and the cord to ensure they were both working right. I was mailed a replacement hr44, that worked for 2 days then the entire system went down..no vid...
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Created: Aug 9, 2013
c_steele2007 Created: Aug 9, 2013
I Have been without service for a month. The technician finally comes out and i had a bad receiver. I was not home when the installer came but my spouse was. I have two TVs and one does not have sound.....only video.
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Created: Feb 6, 2016
etom1986 Created: Feb 6, 2016
I have to restart receiver everytime I turn on tv because there's no sound on any of the channels. When you do this, you have to stop all your shows you are recording. That really stinks. Why don't I have sound??
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Created: Jan 18, 2016
Ceelo2004 Created: Jan 18, 2016
When I try to watch Watch ESPN I am getting a message "Unable to Play Video 0066: No account returned from UPDA" What does that mean?
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