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Created: Jan 27, 2016
jjarel Created: Jan 27, 2016
I cannot locate a code for AXESS Sound Bar. Is there a code to use or are they working on getting a code?
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Created: Feb 5, 2016
fredas Created: Feb 5, 2016
We ordered a movie and it didn't make it even half way through and it stopped and asked if we wanted to delete it. It won't go any further. What could be the problem??
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Created: Feb 5, 2016
knarfognum Created: Feb 5, 2016
Is their a way to print the Favorites list?
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Created: Feb 5, 2016
JasiuK Created: Feb 5, 2016
We just had a day of wet, sticky snowfall and my dish is coated. At first, I was getting the "signal lost" messages on certain channels but now it looks like the receiver (Genie) has figured out what is going on because I'm getting the SD version of any channel I tune to. I don't remember this ever happening before. Is this a new feature? Will it know to revert back to HD...
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Created: Feb 5, 2016
Rivergazer Created: Feb 5, 2016
What number do I call to complain about bait and switch tactics at a local AT&T store?
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Created: Feb 5, 2016
coachtop Created: Feb 5, 2016
I have an HR44-200. Installed 12/7/2015. Have Charter internet in house (2 stories + basement). Router located in basement. On 3 laptops and 5 smartphones, using Speedtest, I average 60 MBPS download speed. Even putting my laptops and/or smartphones right next to Genie box, the speedtest numbers are the same. When I try to watch anything On Demand, I get messages that my ...
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Created: Feb 5, 2016
duffer7379 Created: Feb 5, 2016
Manual says I need the last 6 digits of the 12 digit Receiver ID (RID) number. I cannot locate this number. Does anyone know how to get this to work in RF mode? Thanks.
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Created: Jan 3, 2016
goeffball Created: Jan 3, 2016
What in the dickens is going on with GenieGo? DIRECTV folded GenieGo into a new version of the DIRECTV app in 2016 and now nothing works. My Android Apps (KitKat 4.4.x) and my Desktop PC Apps (Win7 Pro) no longer work at all. I have tried reinstalling the device twice and the apps my Win7 PC and on four different Android tabs/phones and none of them work. I get an endless...
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Created: Feb 3, 2016
Skitime Created: Feb 3, 2016
Just got of the phone with Direct TV, wanted to get the 4K install, just to have it ready when more programming is available. I was prepared for the $50.00 installation fee, but there is also a $99.00 charge for a 4K Genie-mini, and a $50.00 equipment upgrade fee. Sure seems like a lot for not much programming now. Just came back to Direct TV in September after the Uverse...
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Created: Feb 5, 2016
jonjonbear Created: Feb 5, 2016
Hello, I was just trying out the new 4K channel and when I selected one of the preview videos, it started to download, then when it began to play it said my TV is not 4K, so the video will be displayed in 1080p. My TV is 4K and the installer tested it. Also the video kept buffering and said I needed to check my internet speed. I have 300mbps coming in, that's pretty fast....
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