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Created: Feb 6, 2016
etom1986 Created: Feb 6, 2016
I have to restart receiver everytime I turn on tv because there's no sound on any of the channels. When you do this, you have to stop all your shows you are recording. That really stinks. Why don't I have sound??
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Created: Feb 6, 2016
SBingham Created: Feb 6, 2016
All three receivers in my house are showing Error 771- Loss of signal on HD channels 248 and 331. I've reset the Receiver in one room and that didn't solve the problem. There are no obstructions on the receivers. Signal strength on both channels is high 95 and above. Is there a problem with the one of the satellites sending a signal along one of the channels? Where do I f...
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Created: Feb 6, 2016
confusedalso Created: Feb 6, 2016
I have set my DVR Genie to only show the chanels I get, but all the chanels still display even though they are not in white. Is there a way to set it up so I only do get the chanels on my package and the other ones are no longer displayed?
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Created: Feb 6, 2016
diy Created: Feb 6, 2016
Hi everyone...my 3 H24-700 receivers (~4 years old) starting having a mind of their own starting in early October (coincidently just after the 9/30/15 S/W "upgrade" to ""0x9dd"). I come into the room and see the receiver is turned on and I turn it off, but after a few hours (5-12 hours or so) it re-boots and is back on again. Getting diag. codes # 45-72-410, or #45-72-466...
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Created: Apr 10, 2015
lookingfam Created: Apr 10, 2015
Is anyone having problems with the On Demand channels? All the On Demand channels show up blank with a statement saying (example) 1501 (HBO) is currently unavailable, this is on ALL thje On Demand channels. Also Facebook,You Tube and music channels have disappeared from the TV and they also will not work. I called Direct TV 5 times no one could figure out what the problem...
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Created: Dec 27, 2015
cschumm Created: Dec 27, 2015
I am now on my third HR44 from DTV. I am experiencing a repeating problem where the picture on the HR44 and C41 freezes or goes white screen. I reboot the HR44 and all is good. Approximately 12 - 24 hours later it happens again. I reboot the HR44 and all is good etc. etc. etc. The HR44s are rebuilt and surely not tested for 24 hours so is this an issue with the HR44 since...
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Created: Feb 6, 2016
TSgt_Maddog Created: Feb 6, 2016
I tried call the DirectTV referal phone number tonight. I was on hold 30 to 45 minutes after getting though the automated system, so I finally hung up. Can someone get with me on Twitter or call me?
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Created: Feb 6, 2016
daniellemlj2003 Created: Feb 6, 2016
Just got a new genie because the other one was extremely slow. Worked great until we set the remote up to control the external audio (surround sound). Now when you turn the tv on, the screen is purple. If you unplug the HDMI cable it seems to fix itself. I don't want to have to unplug the cable everyday just to turn the tv on. It is a pain. We tried buying a new cable thi...
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Created: Feb 6, 2016
newfymom Created: Feb 6, 2016
What happened to DTV credits to bill
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Created: Feb 6, 2016
Walkshaw Created: Feb 6, 2016
My internet connection keeps going out repeatedly. Have reset receiver, provided IP address info, and entered passcode for wireless network (ATT). It will connect for awhile, but lately keeps disconnecting from internet. This is extremely frustrating. Not sure if it's my receiver or something else. Wireless works fine for all other devices, so problem appears isolated to D...
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