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Created: Feb 9, 2016
mykbill Created: Feb 9, 2016
I was unable to get my DirecTV remote RC65 to power on or off a TV connected to an H25-500 box in a spare room. It would control all other features of the TV except the power so I used the TV remote to turn the set on/off. I recently acquired a new TV and put one of my other sets into this room. I used the same remote I had used with the replacement set. It was unable to ...
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Created: Feb 9, 2016
ldtrlt Created: Feb 9, 2016
i currently have old equipment that is probably 10 years old. can i have new updated equipment sent to me free of charge or do i have to order new equipment and pay for it? does a serviceman have to come and install or can i install the new dvr/receivers myself? thanks! Denise
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Created: Feb 9, 2016
Julieanns Created: Feb 9, 2016
I have had directv for over 6 years this app has NEVER worked. Very upset can't check bill or anything constantly disappointed!!
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Created: Feb 5, 2016
jonjonbear Created: Feb 5, 2016
Hello, I was just trying out the new 4K channel and when I selected one of the preview videos, it started to download, then when it began to play it said my TV is not 4K, so the video will be displayed in 1080p. My TV is 4K and the installer tested it. Also the video kept buffering and said I needed to check my internet speed. I have 300mbps coming in, that's pretty fast....
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Created: Feb 8, 2016
carol_gagliardi Created: Feb 8, 2016
Can I connect my computer to my genie wirelessly so that i can watch a show from u-tube?
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Created: Feb 8, 2016
cobodume Created: Feb 8, 2016
If I purchase a wireless Genie mini from someplace like Amazon, I understand that I have to register the device with Directv but am I required to pay the $7.00 monthly fee even though its my own device? I was advised by a Directv specialist that I could either pay $99 for the device and wouldn't be required to pay the monthly rental for or option 2 is to pay the $7.00 mon...
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Created: Feb 9, 2016
boxsterman Created: Feb 9, 2016
My HR21-700 HDDVR locks up when recording a program. I can not fast forward or go back on the screen. When I try to play back the program recorded it starts playing for about 1 minute then totally freezes, the screen goes black and nothing happens. If I try to fast forward the bar on the bottom of the screen advances but nothing happens the screen stays dark and there is ...
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Created: Feb 9, 2016
Jcpearce Created: Feb 9, 2016
how to program a Bose Cinemate sound bar with DirecTV remote?
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Created: Feb 8, 2016
easyrider Created: Feb 8, 2016
Ok So I am a long time DirecTV customer with a home theater setup for over 15 years. The HR44 plugs directly into a modern High End Onkyo processor and all is working well. Blue ray movies play the Dolby HD audio codecs and sound great! On DirecTV all of the major HD network stations come through properly with 5.1 Dolby Digital except for one local KRONTV channel 4 in the...
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Created: Feb 3, 2016
caugusty Created: Feb 3, 2016
Ever since the switch from standalone Android app to the combined DirecTV app, the Genie Go feature is unable to download shows from the DVR. It prepares them, but then gets stuck in "Waiting To Download" and doesn't even begin the download process.
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