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Created: Feb 5, 2016
JasiuK Created: Feb 5, 2016
We just had a day of wet, sticky snowfall and my dish is coated. At first, I was getting the "signal lost" messages on certain channels but now it looks like the receiver (Genie) has figured out what is going on because I'm getting the SD version of any channel I tune to. I don't remember this ever happening before. Is this a new feature? Will it know to revert back to HD...
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Created: Feb 5, 2016
fvarner21 Created: Feb 5, 2016
when i watch youtube video it stop or pause by it self how can i fix it
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Created: Feb 6, 2016
Floydfan Created: Feb 6, 2016
From Atkinson New Hampshire. Had snow yesterday, lost signal for a while, it came back fine, even HD. Then lost power (electricity) for a few hours later, signal never came back, even this morning. Still showing error 771 on all TVs in house. Tried rebooting.
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Created: Feb 6, 2016
newfymom Created: Feb 6, 2016
What happened to DTV credits to bill
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Created: Feb 6, 2016
wayneoleski Created: Feb 6, 2016
We recently contacted AT&T about a significant increase in our Uverse bill. They suggested we switch to Directv service. I repeatedly explained to the service rep and supervisor that we attempted this in October 2013 and the installer found that we were not a candidate for Directv due to the number of mature trees surrounding our home. We were told that "AT&T has partnere...
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Created: Feb 5, 2016
coachtop Created: Feb 5, 2016
I have an HR44-200. Installed 12/7/2015. Have Charter internet in house (2 stories + basement). Router located in basement. On 3 laptops and 5 smartphones, using Speedtest, I average 60 MBPS download speed. Even putting my laptops and/or smartphones right next to Genie box, the speedtest numbers are the same. When I try to watch anything On Demand, I get messages that my ...
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Created: Jan 29, 2016
Iwasthesucker Created: Jan 29, 2016
When I signed up a year ago for the next 2 year contract I was upgraded to a newer receiver. So I was told, the receiver that came is 2 years older than the one I had also it was a reconditioned receiver. Nothing but issues, first Directv said your remote is bad, then they say it is a software issue. For the last year I can't watch a recorded program on my second tv, the m...
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Created: Feb 5, 2016
Jayne005 Created: Feb 5, 2016
While watching our DIRECTV, the system randomly locks up or freezes for 10-30 seconds. When it finally unfreezes, it has skipped part of the show. If I try to fast forward or reverse it, it locks up again. This is day 3 of this issue. Do I need an equipment upgrade?
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Created: Feb 5, 2016
Teufelei Created: Feb 5, 2016
Is anyone else having problems with Direct TV service? Tileing, freeze of video and audio several times a day?Tis sucks and Direct TV will not fix it.
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Created: Jan 14, 2014
gundam5388 Created: Jan 14, 2014
I started receiving the 771 message this morning on my Directv HD DVR. I never had any issuesuntil now. It seems that only the HD channels are having problems while the SD channels are fine.
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