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I have 2 TVs that are showing 771 on them. Trying to watch 254 AMC. I have a 3rd TV that works fine

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I have 2 TVs that are showing 771 on them. Trying to watch 254 AMC. I have a 3rd TV that works fine

I have 2 TVs that are showing 771 on them. Trying to watch 254 AMC. I have a 3rd TV that works fine. The TV that works has the SWM box on it. I have reset the SWM box and all TVs. Still only 1 works.Direct TV says the dish probably needs alignment. I asked how can one TV work if the dish is out alignment. They can not answer that.

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ACE - Expert

Re: I have 2 TVs that are showing 771 on them. Trying to watch 254 AMC. I have a 3rd TV that works

Check your signal readings on all of the boxes using the template below.  It's possible that you have a cable/connector issue causing this.  Or that one Receiver is less sensitive to lower signal levels. 

 

Please post back with your signal readings for each satellite's transponders (and both tuners if applicable). You'll find these readings under "Menu" -> "Setup" -> "System Setup" -> Satellite -> "View Signal Strength". Note the "+" and "-" symbols next to the "Satellite" and "Tuner" entries where you can toggle the readings between the various satellites and both DVR tuners.

Fill in your readings for each satellite and tuner using these examples. A properly aligned dish will show 80-90s on most of the relevant transponders (although some will be low or zero):


Satellite transponders (32 total at 101º)
[Most of your standard definition channels are beamed from 101ºW]
1-8 x x x x x x x x
9-16 x x x x x x x x
17-24 x x x x x x x x
25-32 x x x x x x x x

Satellite transponders (11 total at 119º)
[Not present with Slimline 3 dish. Local SD channels for some cities, Spanish package]
17-24 NA NA NA NA NA x x x
25-32 x x x x x x x x

Satellite transponders (11 total at 99º(ca))
[National HD channels]
1-8 NA NA NA NA NA NA NA NA
9-16 NA NA x NA x x x x
17-24 x x x x x NA x NA

Satellite transponders (14 total at 99º(cb))
[National HD channels]
1-8 x x x x x x x x
9-16 x x x x x x NA NA

Satellite transponders (16 total at 103º(ca))
[National HD channels]
1-8 NA NA NA NA NA NA NA NA
9-16 x x x x x x x x
17-24 x x x x x x x x

Satellite transponders (14 total at 103º(cb))
[National HD channels]
1-8 x x x x x x x x
9-16 x x x x x x NA NA
17-24 NA NA NA NA NA NA NA NA

 

 

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Message 2 of 4
Explorer

Re: I have 2 TVs that are showing 771 on them. Trying to watch 254 AMC. I have a 3rd TV that works

32 total at 101
1-8. 55 67 53 51 52 71 53 69
9-16 51 65 0 0 0 63 0 63
17-24. 0 0 0 0 0 58 0 53
25-32. 0 0 0 0 0 50 0 52

Some channels are working and some are not. When I did a reboot, none of the local channels loaded back! I am so frustrated and they are sending a tech in 2 days!
Message 3 of 4
ACE - Expert

Re: I have 2 TVs that are showing 771 on them. Trying to watch 254 AMC. I have a 3rd TV that works

Those are to low so I assume the HD sats are worse, you can check your online account to see if you can get a cancellation. 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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