directv player doesn't work

Contributor

directv player doesn't work

I downloaded directv player and it doesn't work. I would like ot know how to uninstall it from my mac which runs on mountain lion

Message 1 of 7 (13,597 Views)
Expert

Re: directv player doesn't work

Are you referring to the Everywhere player or the Directv2PC software?  If the former then you'll have better luck posting your question in the Directv Mobile Apps forum (link to left)

Message 2 of 7 (3,161 Views)
Contributor

Re: directv player doesn't work

it is the directv player that i was prompted to download to my mac desktop to watch shows online.  it is not an app  when I try to watch a program on the google browser a yellow bar come up on top and says "the follwing plug-in has crashed:  PCShow Player Plugin and the video stop loading at 85%.  I tried with Safari and same thing happens.  so, I would like to uniinstall the directv player since it doesn't work and would like to know how.  First, install DIRECTV Player, if you haven't already done so. Installation is quick and easy.

Once installation is complete, relaunch your web browser and proceed with the steps below:


I installed the player yet it doesn't work.  So I wanted to uninstall then reinstall to see if it would work.  To uninstall on my mac and went to the player in my finder and sent it to trash then empties the trash.  when I try to reinstall the player from directv, it says this:

Congratulations!   You've successfully installed the sofware required to watch videos on directv.com

Clearly, directv seems to think I still have this software installed yet I can't locate it as it does not work.  

would like help with this please

My roommate uploaded this to her macbook with no problem 

Congratulations!
Message 3 of 7 (3,161 Views)
Expert

Re: directv player doesn't work

you'll have better luck posting your question in the Directv Mobile Apps forum (link to left)

Message 4 of 7 (3,161 Views)
Teacher

Re: directv player doesn't work

I have the exact same problem trying to get this to work.  So did you ever get an answer on what to do.....
Quote: Originally Posted by hobnob 

it is the directv player that i was prompted to download to my mac desktop to watch shows online.  it is not an app  when I try to watch a program on the google browser a yellow bar come up on top and says "the follwing plug-in has crashed:  PCShow Player Plugin and the video stop loading at 85%.  I tried with Safari and same thing happens.  so, I would like to uniinstall the directv player since it doesn't work and would like to know how.  First, install DIRECTV Player, if you haven't already done so. Installation is quick and easy.

Once installation is complete, relaunch your web browser and proceed with the steps below:


I installed the player yet it doesn't work.  So I wanted to uninstall then reinstall to see if it would work.  To uninstall on my mac and went to the player in my finder and sent it to trash then empties the trash.  when I try to reinstall the player from directv, it says this:

Congratulations!   You've successfully installed the sofware required to watch videos on directv.com

Clearly, directv seems to think I still have this software installed yet I can't locate it as it does not work.  

would like help with this please

My roommate uploaded this to her macbook with no problem 

Congratulations!



Message 5 of 7 (3,161 Views)
Tutor

Re: directv player doesn't work

I can't exactly answer this question for the Mac people, but I was having the same problem on my PC. I tried all the troubleshooting steps, made sure the Directv viewer was installed (according to Chrome and Firefox anyway) bla bla nothing worked. Then I saw someone reply that Internet Explorer will, for whatever reason, load to 100% and play. I tried that, and it prompted me to upgrade my Directv viewer. I followed the prompts, upgraded, and tried again in Chrome and whala! It worked. Internet Explorer trips something that other browers don't I guess IDK!

Message 6 of 7 (3,161 Views)
Contributor

Re: directv player doesn't work

Just found the original file for the DirecTV Player  downloaded as:   DIRECTV 4.2.202.ipa

and the kind of file is surprisingly labeled as an   "iOS app"

Guess I'll be uninstalling as well, since it's rubbish now...

 

Thanks DIRECTV/At&T

Message 7 of 7 (1,792 Views)
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