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- edited 06-15-2017 7:16 AM
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- edited 07-14-2016 8:53 AM
If you are noticing issues with buffering or streaming quality, check out this thread for more information about Troubleshooting your Streaming Applications.
If you have issues logging in, or are getting error messages, please send a message to us by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you. We will get back to you as soon as possible.
02-10-2016 10:14 AM
I really like the layout of the information. There is some misinformation, though. We can't watch programs that are recorded on our dvr through directv everywhere. It is only if we have the Geniego. Also, it is only everywhere we go as long as it is within the U.S.
02-10-2016 10:51 AM
Good catch, @Anonymous! We should also point out that GenieGo is currently not available from DirecTV. And a SlingBox can be used instead.
02-15-2016 11:10 AM
If I'm also an AT&T wireless customer, can I stream content using the DirecTV app over LTE without it counting against my data plan?
- edited 02-18-2016 5:27 PM
03-07-2016 7:38 AM
03-07-2016 9:08 AM
DirecTV Everywhere dosen't meet my needs. When I leave town, I like to take my recorded programs with me on my computer. I do not have internet connection and my data plan will not support streaming video. At least not without costing me a bundle! DirecTV discontinued the GenieGO with out any notification. When I could not register the new Genie GO that DirecTV sent me a couple of months ago, I contacted Tech Support and was told that there is nothing to be done. GenieGo support is finished. I am a very unhappy DirecTV customer.
03-09-2016 2:57 PM
They are still providing support for the GenieGo. They just stopped selling it. According to them, they are relaunching it.
03-16-2016 10:17 PM
This isnt very clear. When you are viewing from your DVR In Home, to a computer also In Home, do you need an app or program also or just for tablets ? How do you view your recorded programs on your laptop or desktop ? We have been using directv2pc but it's buggy and hardly works with any computers anymore and no intel based laptops at all.
And if its somehow streaming from online that's no use. Like many customers who need satellite we live in a rural area and don't have unlimited internet. All the data from DVR to PC must be local data.
04-01-2016 7:05 AM
To view content on a computer, you will need to download the DIRECTV Player. This link explains in detail what devices are supported.
We do recommended having the latest OS, web browser, and flash. You can find information system requirements here.
10-12-2016 7:06 PM
is there a way to disconnect an app? say a roommate moves out....but still access the app. can i just change the password?
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